Q: FAQ. How do I book my game package?
A: 1. Choose a date
2. Visit the photo gallery to select the games you want.
3. Pick your GAME PACKAGE
4. Please call us @ 424-200- 3653, or you may fill out the contact form by clicking on the contact us link below. Please include the zip code of the event location in your email.
Q: FAQ. When should I make a reservation?
A: We recommend booking at least 3 WEEKS before your event. We only have selected time slots available and they fill up fast especially during SUMMER months. (You may also book several months in advance)
A. You can always check with us for short notice bookings that we may be able to accommodate based on availability.
Q: FAQ. Do I have to pay the full balance when booking?
A: NO, we require a $50 Non-Refundable deposit to reserve your date. The remaining balance will be due 3 days before your event by 12 Noon.
A: * Some Packages May require a higher deposit
Q: FAQ. Are there any other deposits?
A: Yes, we required a REFUNDABLE damage deposit EQUIVALENT TO YOUR PACKAGE. This payment is due at DELIVERY and refunded at PICK UP * Once ALL games/equipment have been INSPECTED and NO pieces are MISSING, or DAMAGED * (A $5.00 service fee is applied when paying using a credit or debit card on protection deposits)
Q: FAQ. Am I responsible for the integrity of the equipment?
A. Yes, the security of the equipment will be the responsibility of the customer during their rental period. Any LOSS, DAMAGED, BROKEN or DESTROYED equipment will be charged to the RENTER.
Q: FAQ. What type of surface can the games be played on?
A: You can play on just about any flat surface (asphalt, cement, gravel, and grass). The surface MUST be firm and dry, we will not set up in muddy, are wet conditions.
FAQ. Will I be required to set up/ break down any of the rental equipment are games?
A. No. We take care of all set-up and break down. (The area for set-up must be free and clear at arrival)
Q: FAQ. Can I pick up the items myself to avoid the delivery fee?
A: NO, we DO NOT currently allow for customer "pick-ups" of any orders. We will deliver ALL rental orders to the delivery address on the signed Agreement.
A: *Please call for pricing on overnight or weekend rentals.
Q: FAQ. Can we set up/ operate in public parks?
A: Yes, parks are an excellent place to have the Life Size Games. It is especially important to check with your Parks and Recreation Department to see if there are any permits required.
Q: FAQ. What type of events are the games suited for?
A: Our Life Size games are a great addition for Birthday Parties, Schools, Churches, Beaches, Parks, Backyard and Corporate events, and more.
Q: FAQ. Do we have insurance?
A: Yes, we carry insurance, if a certificate is needed for your venue please let us know ASAP.
Q: FAQ. What is our cancellation policy?
A: Cancellations can be done 1 week before your event. However, the $50.00 deposit is NON-REFUNDABLE, but it can be applied towards the cost of another event held with 1 yr. of the original booking date.
A. If you wish to cancel an event with less than 1-week notice NO REFUND would be issued. Your credit will be applied towards the cost of another event held within 1 yr. of the original booking date.
· The reason for this is that we are securing not only the length of time of your party rental but also the hours before and after your event for travel and setup.
· In Addition, we are turning potential business away in order to honor the reservation.
· Our goal is to make sure your party is covered with the highest quality and to ensure your event is memorable.
0 -20 Miles = $20
21 - 49 Miles = $21 - $49
50 - 75 Miles = $50 - $75
76 - Miles = $76
*We will travel outside of the 76-mile radius for an additional $1.50 per mile (PREMIUM RATE)
La Canada Flintridge*
Malibu (some restrictions)*
Marina del Rey
Rancho Palos Verdes*
West Los Angeles
We Also except Pay Pal, Zelle, Apple Pay & Cash App
We DO NOT accept: Checks, Gift Cards or Prepaid cards with or without the shown logos. All cards used for payment MUST be bank-issued to the "Renter".